Mark Zuckerberg revealed Chatbots will be the secret to Facebook's success over the next TEN YEARS.
Billion-dollar companies like Amtrak are already using Chatbots to get ROIs of 800% or more.
By 2021, 50% of companies spent more on Bots than on mobile apps.
By this year, the average person will have more chat with Bots than with their spouse!
Gartner predicted that chatbots will power 85 percent of all customer service interactions by the year 2020
48% of consumers would rather connect with a company via live chat than any other means of contact.
57% of consumers are interested in chatbots for their instantaneity.
35% of consumers want to see more companies using chatbots.
55% of consumers are interested in interacting with a business using messaging apps to solve a problem.
95% of consumers believe 'customer service' is going to be the major beneficiary of chatbots.